FAQ & Help
FAQ & Help
[edit]Frequently asked questions and helpful information about CheapTAP products and services.
Ordering
[edit]How do I place an order?
[edit]Visit CheapTAP.co.uk, browse our products, add items to your cart and proceed to checkout.
What payment methods do you accept?
[edit]We accept US Dollar, Euro, GB Pound, Canadian Dollar and Australian Dollar payments.
Do you offer discounts for bulk orders?
[edit]Yes! The more products you buy, the more discounts you will receive. Check our Amazing Price Today page for special offers.
Shipping & Delivery
[edit]What are your shipping options?
[edit]We offer worldwide shipping. Please visit our Shipping & Returns page for detailed information.
How long does delivery take?
[edit]Delivery times vary by destination. Contact us at cheaptap@hotmail.com for estimated delivery times to your location.
Do you ship internationally?
[edit]Yes, we ship worldwide.
Products
[edit]What materials are your taps made from?
[edit]All our taps are made from high-quality solid brass with rigorous manufacturing and testing processes.
What finishes are available?
[edit]We offer Antique Brass, Black Bronze, Chrome, Nickel Brushed, Ti-PVD, Oil Rubbed Bronze, Copper, Rose Gold, and more.
Do you have LED taps?
[edit]Yes! Our LED taps use hydroelectric technology - the water flow generates electricity to power the LED lights. No batteries needed!
What are automatic taps?
[edit]Automatic (hands-free) taps use infrared sensors to detect hands and activate water flow automatically. Some models use batteries while others use hydroelectric power.
Orders & Returns
[edit]Can I cancel or change my order?
[edit]Please contact us as soon as possible at cheaptap@hotmail.com if you need to make changes to your order.
What is your return policy?
[edit]Please see our Shipping & Returns page for detailed return information.
How do I track my order?
[edit]Contact us at cheaptap@hotmail.com for order status and tracking information.
Technical Support
[edit]My tap is dripping, what should I do?
[edit]Check the O-rings and ceramic disc cartridge. Contact us at cheaptap@hotmail.com for replacement parts assistance.
How do I clean my tap?
[edit]Use a soft cloth and mild soap. Avoid abrasive cleaners that may damage the finish.
My LED tap is not lighting up?
[edit]Ensure adequate water flow - LED activation requires sufficient water pressure. Check that the turbine is not blocked.
Contact Us
[edit]Email: cheaptap@hotmail.com
Website: CheapTAP.co.uk